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Meet Cloud Infrastructure wizard Mohamed, mastering two roles at Devoteam G Cloud Netherlands

From tackling customer challenges to spearheading GCP projects, Mohamed wears multiple hats at Devoteam G Cloud. Learn how he navigates the world of Cloud Engineering and Customer Success.

In this series, we’ll put the spotlight on Devoteam G Cloud’s experts who are always at the forefront of driving progress in the exciting and rapidly-evolving Google Cloud world. In this article, you’ll meet Mohamed Hussein, Cloud Infrastructure Engineer at Devoteam G Cloud in the Netherlands. As a Customer Success Engineer, he orchestrates flawless onboarding experiences, ensuring clients thrive on Google Cloud Platform. As a Cloud Engineer, Mohamed pioneers transformative projects like infrastructure migrations to Google Cloud. Navigate his dynamic daily routine as he propels innovation and fosters global collaboration at Devoteam G Cloud.

Imagine being both a Customer Success Engineer (CSS) and a Cloud Engineer at the Infra Team. Meet Mohamed, the tech expert who ensures customers grow on Google Cloud Platform (GCP), addresses technical challenges and offers architectural guidance. As a Cloud Engineer, Mohamed collaborates on technical projects, from security and platform reviews to GCP implementations like VM migrations and hybrid GCP and on-premise connectivity. Let’s dive into his dynamic day-to-day life at Devoteam G Cloud in the Netherlands.

A Multifaceted Tech Maestro: CSS & GCP Cloud Engineer

Step into Mohamed’s world, and you’ll find him expertly handling the customer success part. His mission? To ensure that customers have a smooth onboarding experience at Devoteam and get the needed support on GCP architectural questions . Mohamed dives deep into understanding their unique environments and identifies how Devoteam can drive their growth on Google Cloud Platform (GCP). He conducts onboarding sessions to understand customers’ challenges and create tailored roadmaps that take into account a customer’s business requirements and future business aspirations. Moreover, he’s always ready to tackle any technical challenges they might face, offering hands-on support. As a trusted partner, Mohamed responds to architectural questions and provides expert GCP technical support—either directly or by connecting customers with the right Devoteam expert.

But there’s more! When he’s not busy ensuring success for customers, Mohamed dons his Cloud Engineer cape to handle technical projects. From comprehensive platform and security reviews to implementing game-changing projects on GCP, Mohamed is always at the forefront of innovation. Picture this: VM migrations from on-prem to GCP, GCP networking projects, and supporting the data team with infra-related tasks using Terraform.

The Path to Becoming a Cloud Infra Engineer

As a young networks and infrastructure engineer, Mohamed’s curiosity was piqued by the allure of the cloud. Recognizing it as the logical evolution of modern IT infrastructure, he embraced the cloud revolution. What sets him apart is his foresight: he realized the power of being well-versed in all major cloud providers. Having experience with GCP, AWS, and Azure gives him a unique perspective to confidently recommend GCP solutions, knowing they’re second to none.

In a rapidly evolving cloud ecosystem, staying updated is non-negotiable. Mohamed knows this like the back of his hand. As a Cloud Infra Engineer, he emphasizes the importance of understanding various products and keeping an eagle eye on Google’s latest updates and innovations. At Devoteam, learning is ingrained in the company’s DNA, and Mohamed has embraced this wholeheartedly. He always keeps an eye on Google Cloud’s publications and leverages Devoteam’s close partnership with Google to get the inside scoop on upcoming changes. To stay ahead, he also delves into competitor cloud providers, gaining valuable insights that position GCP as the ultimate choice.

The Best Part of the Job: Solving Challenges, international collaboration and gong moments

Amid the flurry of day-to-day challenges, Mohamed cherishes the moments that fill his heart with pride and fulfilment. The job isn’t without its challenges. Clearing the fog when customers miss specific requirements for GCP solutions can be tough. Mohamed overcomes this hurdle by understanding their business needs and translating them into precise architectural plans and technical implementations. As a cloud infra engineer, solving these technical issues brings him immense joy. Seeing customers navigate the GCP landscape and solve their problems with Devoteam’s assistance is truly rewarding for both him and the customers.

It’s really satisfying to feel the added value that I can provide for the customers as cloud infra engineer. It’s always a happy time when I can solve challenging technical issues that the customer was facing.

Secondly, Mohamed loves the collaborative and supportive culture at Devoteam G Cloud. Mohamed’s global infra tribe is a tight-knit group of experts who support each other when faced with technical questions or uncertainties. The Slack channel is his hive of collaboration and knowledge-sharing. This global platform bridges the gaps between branches and continents, fostering international collaboration that propels Devoteam’s success.

Another great thing on the job is the Gong Moments. He says: “In the all-hands meeting, getting a “gong” or a shoutout for accomplishments is one of the best moments. Feeling appreciated for the hard work fuels my passion and dedication.”

Learning, Growing, and Thriving at Devoteam

With an impressive 14 years of experience under his belt and with experience in GCP, AWS and Azure, Mohamed’s knowledge stands out. From day one, he’s been encouraged to pursue multiple Google Cloud certifications to stay ahead in the ever-evolving world of GCP. Today, he proudly holds the associate and networks certifications and is actively studying for DevOps and Professional Cloud Architect certifications.

Conclusion

Mohamed’s journey at Devoteam G Cloud embodies versatility and expertise. As a Customer Success Engineer and Cloud Engineer, he excels in supporting customers and driving innovation. His commitment to continuous learning showcases Devoteam’s culture of growth. In a collaborative environment, Mohamed finds fulfilment in overcoming challenges and celebrating accomplishments. So why wait? Devoteam G Cloud is hiring! Discover the exciting opportunities in the world of Google Cloud infrastructure now.

Join the Google cloud innovators as a Cloud Engineer

Are you ready to accelerate your career in the world of cloud technology? Ready to get Google Cloud certified? At Devoteam G Cloud, we believe in setting the pace, moving together, and going big! We are always on the lookout looking for passionate tech enthusiasts to fill key positions in our team.