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Connecting the Dots: Happy Socks Success Story

The IT team at Happy Socks reached out to Devoteam G Cloud to enlist their expertise in providing best practices for the use of Google Workspace collaboration tools. Users were experiencing issues with crossover functionalities between old and new software and required training for both admin and end-users within the company.Global retailer, Happy Socks, uses Google Workspace (before G Suite) to stay connected, collaborate more efficiently, and innovate faster across locations around the world.

In Short

  • The company now has stores in more than 90 locations worldwide with its headquarters in Stockholm.
  • 300+ Google Workspace Accounts.
  • Global retailer, Happy Socks, uses Google Workspace (before G Suite) to stay connected, collaborate more efficiently, and innovate faster across locations around the world.

“We’ve seen a 600% increase in the use of Google Meet, and now I see it’s good to have it already, especially when extreme measures fall into place so fast. We recently had a videoconference with 160-170 in a call. It all works perfectly.”

Hillary Talvik Systems Specialist at Happy Socks

About Happy Socks

Happy Socks, global retailer, was founded in 2008 in Sweden. The company has stores in more than 90 locations worldwide. Its faithful fan-base and international presence continue to grow with their colourful collection of socks. Its loyal fan-base and international presence continue to grow with their vibrant and colourful collection of socks, swimwear and underwear.

The Problem

The IT team at Happy Socks reached out to Devoteam G Cloud to enlist their expertise in providing the best practices for the use of Google Workspace collaboration tools.

Before contact, Happy Socks purchased licenses directly from Google, but users were experiecing issues with crossover functionalities between old and new software and required training for both admin and end-users within the company.

The Goal

Allow for a collaboration on a bigger scale across different geographic locations while maintaining top levels of efficiency.

The Solution

In the initial meeting, Devoteam G Cloud presented services portfolio, and it was decided to move forward with the Google Workspace training.

“They went Google Workspace directly with Google but realised they needed a premier partner with more value. We gave them training for admin and end-users, but also delivered Google Meet hardware conference systems. We are also helping them with Google Cloud Platform.”

Ronald Haagensen Business Development Director, Devoteam G Cloud

Methodology

Devoteam run 4-hour long workshop for Happy Socks’ employees and was able to show the team the best workarounds. The training centred around software migration, understanding integration across Google Workspace tools, two-step verification, and learning best practices.

The Result

With a more in-depth standing of how to navigate Google Workspace and its collaboration tools, the IT department is confident that their teams have gotten better with file sharing and division handling, boasting a generally improved operation. Happy Socks benefits from Google Workspace’s features supporting and enabling remote collaboration for teams spread across different locations and time zones to communicate without limitations.